Frequently asked questions

We recommend booking ahead so we can reserve the right stylist and enough time for your service. We may be able to take a walk-in when there's an opening, but it isn't guaranteed. The best way to check is to call the salon at (910) 754-7234.

The quickest way is to call us at (910) 754-7234. You can also send an appointment request through our Book page and a team member will follow up to confirm your service, stylist, date, and time.

If you already have a favorite, just ask for them when you book. If you're not sure, tell us what you're after and we'll match you with a stylist who fits. You can use the stylist-matching form on our New Guests page to get started.

Yes. New guests are always welcome. Our New Guests page walks you through what to expect on a first visit, and we're happy to answer any questions when you call.

A quick consultation is recommended before certain color and specialty services — especially blonding, balayage, and bigger changes — so we can look at your hair, set realistic expectations, and give you an accurate quote. For many cuts and simpler services, no separate consultation is needed.

Because no two heads of hair are the same. A starting price is where a service typically begins, and your final price depends on your hair's length, thickness, condition, previous color, the technique required, and any add-ons. We confirm your price with you before we begin. See our Pricing Guide for details.

Come with a clear idea of the result you want and, if you have one, an inspiration photo. Let us know your hair's history, including any box color, previous lightening, or treatments. Avoid using heavy oils or product right before a color service, and mention any allergies or scalp sensitivities.

For most color services, day-old hair is perfectly fine and can even be more comfortable on the scalp. For cuts and styling, clean, dry hair is usually best. If you're unsure for your specific service, just ask us when you book.

Please do. Photos are one of the best ways to show us the result you have in mind. Your stylist will look at them alongside your hair's starting point and let you know what's realistic in one visit versus over a few appointments.

Sometimes, but color correction is very individual and depends on what's currently on your hair. Please don't assume it can be done in one visit. The right first step is to ask us for a consultation so a stylist can assess your hair in person and give you an honest plan. Call (910) 754-7234 to set that up.

Some longer color and specialty services may require a deposit that goes toward your service. Deposit details are being confirmed, so please call (910) 754-7234 to check before your appointment. See our Policies page for more.

If you need to cancel, please let us know as early as possible so we can offer the time to someone else. The exact notice window is listed on our Policies page and is being finalized, so please call (910) 754-7234 if you're unsure.

Please call ahead as soon as you know. We'll always try to complete your full service, but if you arrive very late we may need to adjust or reschedule so the guests after you aren't delayed. See our Policies page for details.

We're a family-friendly salon and happy to have you. For everyone's comfort and safety, please supervise any children who aren't receiving a service, and let us know in advance if you'll bring extra guests so we can plan seating.

Our accepted payment methods are being confirmed. Please call the salon at (910) 754-7234 before your visit and we'll let you know exactly what we take.

A DeLana's gift card is an easy gift for a birthday, a thank-you, or a treat before a big event. Ask us in the salon or by phone at (910) 754-7234 about buying one.

We're located at 4758 Main Street in Shallotte. For the most up-to-date parking details near the salon, please call us at (910) 754-7234 and we'll point you to the easiest spot.

We want every guest to feel welcome. Please call ahead at (910) 754-7234 so we can confirm the salon's current accessibility details and make sure your visit goes smoothly.

Our confirmed services are hair services — cuts, styling, color, highlights, blonding, balayage, perms, and special-occasion styling. For anything beyond that, please ask us at (910) 754-7234 rather than assuming it's offered, and we'll tell you what's available.

Thank you — reviews mean a lot to a small salon. You can leave one on our Google listing or on our Facebook page. If something wasn't right, we'd love the chance to make it right first, so please call us at (910) 754-7234.

We're always glad to hear from talented stylists. Please call (910) 754-7234 or reach out through our Facebook page to introduce yourself and ask about current openings.